Can I change my email address?

Our Customer Service team can update the email address on your account for you.

To keep your account secure, our team will first verify your identity by asking a few security questions before making any changes. This step is in place to prevent unauthorised access.

Send us a request:

Please send an email from your current email address that you would like to update to customersupport@bidspotter.co.uk and include the following information:

• New email address
• Old email address
• Bidder ID 
• Full name

You can find your bidder ID by going to My Bidspotter > View Account.

Once we have received and verified your account details, we will promptly update your account details.