Can I change my email address?

Yes, we can update your email address for you.

To keep your account secure, our team will first verify your identity by asking a few security questions before making any changes. This step is in place to prevent unauthorised access.

If You Have Access to Your Old Email Address:

Please send an email from your current address to customersupport@bidspotter.co.uk. and include the following information:

• Your new email address
• Bidder ID
• Full name
• Postal code associated with your account

We will promptly update your account details.

If You No Longer Have Access to Your Old Email Address:

In this case, we’ll need to verify your identity. Please email us from your new address and include the following information:

• Bidder ID number
• Verified telephone number
• Billing address
• The last auction you registered for

We will then assist you in updating your email address.

If you have any questions or need further assistance, please don’t hesitate to contact our support team at customersupport@bidspotter.co.uk.